JEN Penang Georgetown by Shangri-La
What Guests Say
Very professional personnel at the reception. Paying up for club level room is worth it because of the opportunity to enjoy breakfast in piece and quiet and the daily offering of evening drinks and light food. Rooms are relatively comfortable.
Sergey
February 2025
Location fantastic in Georgetown.
Martin
January 2024
The property is well located near the bus station, several shopping malls, walkable distances to nearby eateries and attractions. The property is also well-kept and clean.
Poh
May 2024
Beds were very comfortable. Swimming pool was good and seemed to be heated. Free local CAT bus (nothing to do with hotel).
John
December 2023
Location was very good, walkable distance to most of Georgetown's sights. Komtar bus terminal was behind the hotel, which makes it convenient to travel around the island via the bus that are readily available.
Yew
December 2023
Our favorite hotel in Penang Georgetown. Thank you.
Guy
January 2024
Lobby was spacious, great aircon, and a lot of area for seating. Decor in the hotel was nice and neutral, the room was clean with full amenities, and the staff were very helpful. Location wise, it was very close to jetties and other main attractions (typically less than 10 minutes grab drive away).
Shelly
September 2024
We loved our stay. We stayed in the family room.and the sofa bed was all set up for us. The room is very considerate and we loved the little kitchenette and the washer/dryer. The room was large, comfy bed and chairs and the bathroom was amazing with great amenities. Staff were attentive and friendly. The lounge access was amazing and the staff were very kind to us and our kids. Buffet breakfast was great too with many choices and no wait times for tables. Location was good and was in close proximity to shopping centres and a bus stop for the CAT bus.
Mei
April 2025
Everything about Jen Hotel is great. From the great friendly helpful staffs which lead to great experience.
Quzairy
April 2024
Really nice hotel. Rooms were lovely and clean! Bathroom was nice and clean. Had a great view of the city followed by the ocean! Great staff and service. In-house dining was yummy. Breakfast buffet had so many choices! Hotel is very well located in regards to exploring many of the interesting places and streets in George Town. You can't walk a minute without being hit on the head with a food place.
Samar
December 2024
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