JEN Penang Georgetown by Shangri-La

The property is well located near the bus station, several shopping malls, walkable distances to nearby eateries and attractions. The property is also well-kept and clean.

Location was very good, walkable distance to most of Georgetown's sights. Komtar bus terminal was behind the hotel, which makes it convenient to travel around the island via the bus that are readily available.

Lobby was spacious, great aircon, and a lot of area for seating. Decor in the hotel was nice and neutral, the room was clean with full amenities, and the staff were very helpful. Location wise, it was very close to jetties and other main attractions (typically less than 10 minutes grab drive away).

Really nice hotel. Rooms were lovely and clean! Bathroom was nice and clean. Had a great view of the city followed by the ocean! Great staff and service. In-house dining was yummy. Breakfast buffet had so many choices! Hotel is very well located in regards to exploring many of the interesting places and streets in George Town. You can't walk a minute without being hit on the head with a food place.

The location is very strategic so it was easy to go to places around the town. Staff were friendly.